The Integrations Engineer works in conjunction with the engineering and customer success teams as the key technical advisor and product advocate. A successful Integrations Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the implementation process. Additionally, the Integrations Engineer must be able to provide advice and guidance to customers after initial implementation to aid integration efforts and new initiatives. A fundamental understanding of web applications and core concepts of API development, maintenance and use are essential.
Ready to join a company that will make you feel valued? Heard? Allow you to grow? We’re funded. We have hundreds of happy customers, but we’d like a couple more. We are growing rapidly. We expect passion to fuel your Olympian-like performance. We’re constantly measuring and optimizing everything about the business. We don’t believe in failure - only opportunities to learn (quickly).
Serve as a product expert to the customer success team and technical lead on major customer implementations that require third party system integrations
Work with prospects and customers to devise solutions to complex customer requirements
Master the Cerkl API with complete knowledge of the architecture implemented and best practice recommendations.
Provide technical direction and support to customers' development teams during their development and QA cycles both remotely and on-site
Document and submit API feature requests based on customer requirements.
Develop and improve processes, procedures and tools used in the support of customer integration projects.
What You Bring to Cerkl
Working knowledge of web applications and their architecture and design
Fundamental understanding of RESTful APIs and experience using them
Excellent oral, written, presentation, and interpersonal skills
Strategic thinking, problem solving, and decision making capabilities
Strong entrepreneurial skills to excel in a complex and rapidly evolving environment
Cerkl supports employees’ whole selves as our business begins and ends with you. We offer competitive benefits because we believe that if you take care of yourself first, the work will follow.
Competitive Compensation: We value our employees, and that’s reflected in our fair, competitive salaries.
Flexible Hours: We aren’t a 9-5 work environment. Whether you’re a night owl or an early bird, we want you to work during your most productive hours.
Modern Tech Stack: From Totango, Intercom, Pendo, Vue.js, Typescript, Laravel, Google Cloud Platform and more, each team-member has input on what kinds of technologies our company uses.
Unlimited Paid Time-off: Getting out into the world or taking a much-needed stay-cation to catch up at home refuels you in a way our coffee machine can’t. Cerklers are encouraged to take off the time they need.
Insurance Options: Cerkl offers competitive PPO and HSA options, dental, and vision benefits for all of our full-time employees and their dependents. We also offer all full-time Cerklers a life insurance option.
Professional Development Budget: We hire employees who crave to learn something new, so Cerkl provides the resources. Get the costs covered for that certification you’ve put off, a conference you’ve always wanted to attend, or group fees that’ll help connect with your peers.
Anti-Corporate Culture: You won’t get dinged for going to a doctor’s appointment or stepping away for a walk. Cerklers are encouraged to recharge and live their lives outside of work. It's okay to be passionate about your work - you can cuss here
Remote-Friendly: You don't have to be in the office to make an impact; we've got Cerklers across the US. Our Culture team works hard to make sure remote employees feel connected.
No Failure, Only Learning: When something goes wrong, there's no finger-pointing here. Cerkl teams work collaboratively to solve problems and improve together.
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