AI is the new electricity. Millions of AI engineers will be required to transform industries with artificial intelligence and we’re building the education products to train them. DeepLearning.AI’s mission is to grow and connect the global AI community. We do that by providing a world-class education to people around the globe so that we can all benefit from an AI-powered future.

DeepLearning.AI is looking for a Course Production Project Manager to work with our network of world experts in the AI space to create high-quality education content. In this role, you will leverage your expertise in managing a project from start to finish to help AI experts produce high-quality courses and effective learning experiences. Your ability to communicate and work well with a cross-functional team of highly skilled, globally-distributed data scientists and engineers will be critical for this role.

This is a full-time contracting opportunity for candidates based in Taipei, Taiwan.

Responsibilities:

Manage the process to build online courses for our platform: You will be responsible for managing the course development process end-to-end for a cross-functional, remote, global team. This includes leading regular team meetings and using project management software to track the progress of individual tasks against timelines. You will use such tools and meetings to identify risks and bottlenecks to projects, create solutions and/or mitigation plans, make adjustments, or escalate.
Manage cross-functional communications: You will be the single point of contact for all cross-functional teams including partnerships, marketing, external collaborators, and any other stakeholders, and align them on the course outline, learner persona, launch details, etc. You will be responsible for tracking how our curriculum product deliverables and dependencies tie in with those of other teams. If or when slippage occurs, it will be your responsibility to identify how those slippages affect other projects/teams/deadlines/deliverables and make sure the appropriate stakeholders are communicated with and timelines/expectations are realigned.
Onboard and align the whole team on project goals and expectations: You will work closely with the Curriculum Product Manager (who is primarily responsible for building the course), to ensure that each team member is aligned on the project goals, and executing against those goals. This includes, but is not limited to understanding the product-market fit, how it’s translated into the curriculum, and how it’s reflected in the relevant success metrics.
Facilitate achieving quality while maintaining budgets and timelines: You will work with the Director, Curriculum Product to ensure adequate resourcing for all projects, which includes understanding and quantifying all contributing factors of the course build process. You will help develop plans for staffing, timeline, and budget for your course, and track and report against them.
Reflect, summarize, and improve the course build process: Through regular retrospectives, post mortems, and incorporating best practices from outside our team, you will strive to continually improve our course creation process to optimize for quality, efficiency, predictability, and cost.

Requirements:

4+ years of work experience in project or program management.
Demonstrated ability to work with teams and manage complex projects end-to-end.
Strong organizational and planning skills with the ability to manage multiple tasks and projects simultaneously.
Excellent communication and interpersonal skills with the ability to work effectively with diverse stakeholders.
A knack for anticipating the unforeseen and being the first to raise a flag to stakeholders when slippage in deliverables puts deadlines at risk.
Reliable, persistent, detail-oriented, and organized.
Experience with project management tools such as Monday, Asana, Notion, etc.

Preferred:

Previous experience and familiarity with the processes, roles, and tasks associated with managing the development of online courses.
Previous experience working with a remote, international team.
Basic understanding of Artificial Intelligence / Machine Learning concepts and terminology.
Experience working within an online learning start-up environment.

Our Defining Values:

We care deeply about our learners: We let our learners’ needs guide our actions and decisions and put our mission ahead of ourselves.
We are great at what we do: We strive for excellence in all dimensions, especially in the quality of the content we create and the people we hire.
We default to action: We are comfortable acting with limited information and taking ownership of our decisions.
We ask why: We ask the hard questions and are open to being in the wrong. We advocate for the best ideas, not our ideas.
We are honest and authentic: We are transparent as an organization, over-communicate to build trust, and share our failures just as we do our successes.
We do this together: We help each other grow and succeed and have fun at work, even in a remote environment.

By working with us you will:

Be a part of a world-class team working alongside offices in different parts of the world.
Have the opportunity to consolidate a quickly growing startup.
Have a competitive salary (NT 1.25M/year) in a well-funded high-growth company.

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